My Cart

X

Customer Care

Return Policy

The Generous Dough Company has a 14 DAY RETURN POLICY on sealed, unopened jars. The 14 day policy starts on the day you receive your order.

There are NO RETURNS on opened jars. If seal has been broken or tampered with, the return policy is void. There is a restocking fee of $1.50 per jar that is returned.

FINAL SALE on all SEASONAL ITEMS as well as MARKED DOWN ITEMS.

All returns can be sent back to us at:
The Generous Dough Company
220 Newport Center Dr. #11 Suite #346
Newport Beach, CA 92660

Returns will be credited to the card you purchased with within 7-10 business days from us receiving the returned items. The customer is responsible for handling return shipping and it is at their expense.

 

Shipping

All shipping costs are calculated at checkout. Estimated cost of domestic orders are $12 for 8 jars or less and $15 for 9 jars or more.

We use USPS Flat Rate Shipping anywhere in the US and DHL Express for International.

All orders are fulfilled within 5 business days of your order date. Shipping will take an additional 3-5 business days from the ship date to arrive, depending on where you are located it can take up to a week. Total process from ordering until receiving is typically 1-2 weeks.

 

Contact Us

All questions can be emailed to us at: info@generousdough.com or through our contact page. We will respond within 48-72 hours. Business hours are Monday-Friday 8am-5pm PST (except Holidays).

 

 

Join the Fun!

Sign up for emails and get the latest on everything cool happening at Generous Dough HQ, along with new flavor releases, promotions, sales, and more!